FAQs
HOW DO I ORDER?
You may place your orders anytime online 24/7 on our website www.shopcocotaylor.com.
WHAT ARE THE FORMS OF PAYMENTS ACCEPTED?
We accept accept all major credit cards.
When placing an order, the correct billing address must be entered for the order to be approved. The billing address is the address registered on your credit card/ bank account.
HAS MY ORDER BEEN SHIPPED?
You will receive an email order confirmation once your order has been received, in addition, a shipping confirmation email will be sent once your order has been shipped. This confirmation will include the tracking number for your package.
CAN I MODIFY/CANCEL MY ORDER?
Unfortunately, once your order has been processed we are unable to modify or cancel any order. When your order arrives, please follow exchange instructions for a store credit.
DO YOU RESTOCK ITEMS?
We do our best to restock the best sellers. Please email us at support@shopcocotaylor.com, if you need more information on a specific product.